Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 3-7 business days. Please note that processing times may vary depending on product availability and supplier location.
Shipping Methods & Delivery Times We ship worldwide using reliable carriers including DHL, UPS, and postal services. Delivery times vary by destination:
- Domestic (Cambodia): 5-10 business days
- International: 10-30 business days depending on location
- EU/UK: 15-25 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
International Orders & Customs For international orders, customers are responsible for any customs duties, taxes, or fees charged by their country. These charges are not included in our shipping costs and vary by destination.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at [your email] and we'll work with the carrier to resolve the issue.
Contact Us For shipping questions, contact us at [support.cresco@gmail.com]